About Frankfurt Airport (FRA)

Frankfurt Airport, officially Flughafen Frankfurt am Main, is Germany's preeminent aviation hub. Frankfurt Airport is also the primary nexus for Lufthansa, Germany's flagship carrier, and facilitates a wide array of international and domestic flights. This Frankfurt Airport guide is a valuable resource for travellers as it provides essential details about terminal amenities, efficient public transportation links, and a selection of accommodation options near the airport.

Information:

The information desk at Frankfurt Airport is situated on Level 3, within Area B of Terminal 1. Its operational hours are 06:00-22:00 daily. Additionally, 12 interactive touch-screen kiosks, called InfoGates, are conveniently positioned in the Arrivals and Departures areas of both terminals, providing passengers with round-the-clock assistance.

Website:

Driving directions:

Frankfurt International Airport boasts convenient access via the A3 (Cologne-Munich) and A5 (Hannover-Basel) highways. The airport is very well signposted.

Transfer between terminals:

Passengers navigating Frankfurt Airport have two complimentary transit options between terminals:
• The SkyLine shuttle train provides a swift connection between Terminals 1 and 2, with departures approximately every 2 to 3 minutes.
• Alternatively, free shuttle buses operate between the terminals, departing every 10 minutes. The journey time between Terminal 1 and Terminal 2 is typically around 10 minutes.

Public Transport

Public transport road:

Frankfurt Airport has several ground transportation options for travellers:

Local/ regional buses: Bus stops are located outside the Arrivals of Terminal 1 and on level 2 in Terminal 2. The bus line 61 serves both terminals, offering a direct route to the Frankfurt Südbahnhof (Frankfurt South train station).

Long-distance buses: The long-distance bus stop, designated as P36, is within walking distance from Arrivals Hall C (Terminal 1). From here, passengers can board FlixBus, Flibco and BlaBlaBus.

AirLiner: The AirLiner is a direct service that connects Frankfurt Airport, the Central Station, and the city of Darmstadt. The AirLiner stops at Terminal 1 (but does not stop at Terminal 2). Follow this link for the latest AirLiner bus schedule.

Lufthansa Express: The Lufthansa Express bus service facilities travel between Frankfurt Airport and Strasbourg in France. For more information, visit this page.

Taxi: Taxis are readily available for hire outside both Terminal 1 and Terminal 2, offering convenient and personal transportation to various destinations.

Public transport rail:

Frankfurt Airport has two train stations.

Local/ regional trains: The regional train station is located on the ground floor of Terminal 1. From here, the RMV (Rhein-Main-Verkehrsverbund) trains, including the S-Bahn lines S8 and S9, run every 15 minutes towards the Frankfurt main station (journey time 15 minutes). Travellers can purchase tickets at the self-service machines located in the station. For journey planning, the RMV website offers comprehensive assistance.

Long-distance trains: The long-distance train station is located in the Squaire Building, just across the A3 Highway. It is accessible from Terminal 1 via a pedestrian walkway (walking time: 10 minutes). For those coming from Terminal 2, the station is also serviced by the complimentary SkyLine train or shuttle bus (journey time: 30 minutes). From here, passengers can catch ICE (InterCity Express) and EC (EuroCity) trains that run to various regions across Germany and to neighbouring countries. Ticket purchases and schedule consultations can be made through Deutsche Bahn's website.

Terminal facilities

Money:

ATMs are widely available in both terminals at Frankfurt Airport, including in every hall of Terminal 1 and Areas A, B, C, and Z of Terminal 2.

Deutsche Bank, Reisebank, and Travelex are also at various locations within the airport.

Food:

Cafés, bakeries, and a diverse selection of restaurants are located within both terminals of Frankfurt Airport. Reflecting its status as an international travel hub, the airport offers an array of dining options that include cuisines from Asia, Europe, and the United States, catering to the tastes of global travellers.

Shopping:

Frankfurt Airport has over 130 retail establishments, ranging from designer fashion boutiques to duty-free shops. Additionally, for convenience and efficiency, passengers have the option to purchase duty-free items online anywhere from 14 days in advance to as late as 12 hours before their scheduled departure.

Luggage:

Baggage carts are available for €1, with payment options including Visa, VPay, MasterCard, Maestro, American Express, and Girocard.

Baggage storage facilities are in Terminal 1 (Area B, Arrivals), Terminal 1 (Area B-C, Departures), and Terminal 2 (Area D, Arrivals).

For lost items within Frankfurt Airport, go to the Lost & Found counter on Level 0, Concourse A, Terminal 1. Operation hours are 0700-1800 daily.

For lost baggage or items left on a plane, contact the respective airline for assistance.

Other:

A medical centre is on Level 1, Area A, Terminal 1. Operation hours are 07:00-16:00 daily. However, please call +49 69 690 112 if you have an acute medical emergency.

A dental clinic is in the Frankfurt Airport Centre (FAC), accessible from Terminal 1 via a pedestrian bridge. Operation hours are 08:00-18:00, Mon-Thu, and 08:00-16:00, Fri.

Frankfurt Airport also runs several tours to entertain transit passengers. For more information, follow this link.

Airport facilities

Conference and business:

Frankfurt Airport features top-tier meeting and conference facilities located at the Frankfurt Airport Centre (FAC), easily reachable from Terminal 1 via a pedestrian bridge. Known as the Fraport Conference Center, the facility boasts 31 rooms encompassing a total area of 2,800 sqm (30,138 sqft).

For travellers needing a space to work, the airport provides workbenches equipped with power outlets and USB ports in almost all gate areas.

In addition, Frankfurt Airport has about two dozen VIP lounges, many of which provide basic business facilities.

Communication Facilities:

Free Wi-Fi is available at Frankfurt Airport.

A post office is located on Level 1, Concourse, Terminal 1.

Disabled facilities:

Frankfurt Airport is committed to serving passengers with reduced mobility by providing a range of accessible facilities. The airport is equipped with elevators, ramps, buggies for transport, automatic doors, lowered telephones for easier access, toilets adapted for special needs, and barrier-free parking spaces.

Travellers requiring special assistance should contact the airline at least 48 hours in advance of travel.

Car parking:

A total of 15,000 parking spaces is available at Frankfurt Airport. Travellers are advised to book in advance.

Barrier-free parking spots are located in the underground parking garage at Terminal 1 (entrance P4, level 2, row 225) and Terminal 2 (entrance P8, level U4, row U417).

Car rental:

Frankfurt Airport offers all major car hire brands. These operators have desks in the arrivals areas of both terminals.